Customer Service Certificate
For information, contact the Department of Commerce at 106 University Hall, Hamilton Campus, 513-785-7706.
The customer service certificate provides fundamental skills in customer service, personal interactions and computer applications for customer service representatives.
|Select the following:|
|CMR 105||Introduction to Marketing||3|
|CMR 181||Computers and Business||3|
|CMR 261||Customer Service & Satisfaction||3|
|CMR 282||Computer-Based Business Analysis||3|
|CMR 301||Personal Organizational Skills||3|
|Total Credit Hours||15|