Customer Service Certificate

For information, contact the Department of Commerce in Room 117, VOALC Campus, 513-785-7706.

The customer service certificate provides fundamental skills in customer service, personal interactions and computer applications for customer service representatives. 

Program Requirements

Select the following:
CMR 105Introduction to Marketing3
CMR 181Computers and Business3
CMR 261Customer Service & Satisfaction3
CMR 282Computer-Based Business Analysis3
CMR 301Personal Organizational Skills3
Total Credit Hours15